OQNABMN™ · CUSTOMER FIELD GUIDE

Privacy Policy

Guangzhou Kuoyi Technology Co., Ltd., trading as OqnaBmn™, explains how it collects, uses, discloses and protects personal information relating to oqnabmn.com.

Interactions covered

This policy covers website visits, purchases, account creation, Customer Care enquiries and other interactions with our services.

Information entering our systems

Depending on the interaction, information may include name, email, phone where supplied, billing and delivery addresses, account details and preferences, and order, transaction, return, refund and support records. We also collect information voluntarily supplied when you contact us.

Device, browser and network information, approximate location derived from an IP address, and cookie or similar-technology information may also be collected. Authorized providers process payment-card data; OqnaBmn™ does not store complete card numbers on its own systems.

Operational purposes

Uses may include processing and fulfilling orders, order and tracking updates, support, returns and refunds, fraud prevention, website security and functionality, store improvement, performance measurement, legal compliance and marketing communications where permitted.

Recipients & business disclosures

Where reasonably necessary, information may be shared with Shopify, payment processors, fulfillment providers, carriers, technology vendors, analytics and marketing providers, and professional advisers. Authorities may receive information where legally required.

Relevant information may also be disclosed in a reorganization, acquisition, financing, sale or similar business transaction, subject to applicable law.

Control cookies & promotional email

Cookies and similar technologies may enable essential website functions, saved preferences, usage analysis, performance improvement, security, and advertising or measurement where permitted. Depending on location and store settings, a cookie banner, privacy-choice tools or browser settings may offer controls.

Promotional emails contain an unsubscribe link for stopping those communications.

Keeping & protecting information

We retain personal information for as long as reasonably necessary for the stated purposes, including fulfillment, transaction records, dispute resolution, fraud prevention and applicable legal requirements.

Reasonable administrative, technical and organizational safeguards are used, but online transmission and electronic storage cannot be guaranteed completely secure.

Make a privacy request

Depending on where you live, the law may give rights to access, correction, deletion, portability, restriction, objection, withdrawal of consent or appeal of certain privacy decisions. Identity verification may be needed before completing a request. Send privacy requests and questions to service@oqnabmn.com.

Children, overseas processing & other providers

The store is not directed to children. We do not knowingly collect children’s personal information contrary to applicable law.

Because our company, customers and service providers may operate in different countries, data may be processed outside your country of residence. Appropriate international-transfer measures are used where required by law.

Shopify, payment processors, logistics providers, analytics tools and other third-party services may process information under their own privacy terms and legal responsibilities.